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SHIPPING & RETURNS

Free International delivery with purchase of S$200 and above!! With those who spend less than S$200, we charge S$20 as shipping cost

International shipping fees may vary due to weight or size of parcel.

International Free Delivery

We also provide free delivery with the following items, and those purchase of more than S$200 will be packaging in one parcel.

International Delivery Time

International shipping takes approximately 5 to 8 days from the moment you place your order.

All orders will be processed during business hour (Monday to Friday, except Singaporean and Taiwanese Public Holidays)

During Promotional Periods

During peak periods, there would be some delay in shipping. Please bear with us and we will continually strive to provide the best service to our customers.

100% Authenticity Guarantee

In case the product is being confirmed as non-authentic, we will honor a return at any time and refund 300% of its original purchasing value.

Authenticity Guarantee

Counterfeit Impossible

We work directly with brands, and all items are sourced from reputable merchants to ensure all quality. Also, we complete a 5 point assurance check for all products before shipping

Best Price Policy

We offer trustworthy and transparent prices by eliminating middlemen and working directly with its own distributors.

Transparent Pricing Policy

All products are carefully sourced, directly send out from Taiwan, we make sure you get the best quality products also the most trendy products as well. What we state on our site is what you pay, all taxes are included.

Work Directly With Brands

Work directly with qualified brands’ distributors.

30-day Unconditional returns

If you are not completely satisfied with your purchase (with any reason) you can send it back to us, we guarantee you 3o days unconditional money back. Return shipping fee covered by us.

Return Policy

If you are not completely satisfied with your purchase (with any reason) you can send it back to us within 7 days from the date of purchase, we will issue a full refund using PayPal.

All Items must be returned together with it’s original receipt / invoice

All items bought during promotional period are not applicable for returns and / or exchanges.

Return process

Kindly e-mail your inquires with the subject line “Return Item”, we will assist you as soon as possible. Please allow us at least 7 business days for your inquiry to be processed, in order to make the process runs smoothly and faster, do email your inquiry with picture(s) of your item(s) matter & condition.

Inventory entering into warehouse,

Quality control

Check order information

A full-three- time inspection confirmation

Same day outbound

We provide our service in both Chinese & English